BestEBike🇦🇺

Privacy Policy

Last updated: January 2026

At BestEBike.com.au ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us when you contact us through our website, subscribe to our newsletter, or otherwise communicate with us. This may include:

  • Name and email address
  • Any other information you choose to provide in your communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type and screen resolution

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and communications
  • Improve our website content and user experience
  • Analyse website traffic and usage patterns
  • Send you newsletters or updates if you have subscribed
  • Protect against fraudulent or unauthorised activity
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our website.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Advertising Cookies: Used to deliver relevant advertisements and track their effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Services

Amazon Associates Program

BestEBike.com.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our site, Amazon may collect information about your visit and purchases in accordance with their privacy policy.

Analytics Services

We may use third-party analytics services such as Google Analytics to help analyse how users interact with our website. These services may collect information about your use of our website, including your IP address, which may be transmitted to and stored by the service providers.

Disclosure of Your Information

We may share your information in the following circumstances:

  • With service providers who assist in operating our website
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: